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If you need help, call: 1800 MY BUSSQ (1800 69 2877).
Our Customer Service team hours have changed to 9am – 6pm, Monday – Friday.


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Welcome to the MemberAccess website. If you are registered to use MemberAccess, you should have a Password. Your Member ID and Password allow you secure access to the website. If you haven’t been registered, you can register online to get a Password. If you have forgotten your Password and have previously answered the secret security questions, you can reset your Password online.